I began my career designing for television and print media in 2001 with a Bachelor of Arts in communications. I taught myself HTML and CSS and began applying design to websites and interactions in the same year. After 13 years of design without research, I spent 3 years working full time and earning a Master of Science degree in Interactive Media which taught me how to apply user research to my designs to better meet users' needs and expectations.
After earning a Master of Science degree in interactive media from Quinnipiac University, I began applying research to design in 2015, first at Blue Nile then at Intel Corporation in the AI sector, and currently at General Dynamics Mission Systems.
For the last five years I have led User Experience (UX) teams as the UX product owner for all programs within the Training & Simulation division at General Dynamics Mission Systems. The level of UX support has increased within the division by 148% from 2019 to 2024.
My early communications education taught me storytelling and my graphic design skills help make my presentations visually compelling. I apply these skills to teaching others how and why product design should center around the users.